did not receive my order waiting for more than 3 month
i place an order at 6/15 2020 till now i did not get my order , when i emailed them they said it will take 6 weeks , then i emailed them after 6 weeks they said wait till 9 weeks , i did not get it after 9 weeks , i was sending email after 9 weeks at a daily base no reply my email it is taking toooooooo long more than 3 month to deliver it to me ?????? i want my money back , i did ask them to refund my money but they keep ignore my email and my request
Reply from computeruniverse
Dear customer, we regret the delay of your shipment and apologize. Such delivery times are very rare.Unfortunately, the delivery time to Saudi Arabia (I therefore assume that you are a customer from there) is currently several months. In our experience, shipments are delivered, even if very delayed. Best regards - computeruniverse