Chris Crook

Very quick delivery and more importantly the key fits perfectly 👌

Brilliant service, ordered in the evening and was delivered next day !! Delivery driver very pleasant too which was a nice. Quality of the timber also looks super so very happy

Brilliant service, reasonably priced. Had a few questions which were answered quickly via e mail. Special thanks to Lisa, one of the customer service advisors. Couldn’t fault them and would defo use again

I have been a fan of the eco 3 spa System having used it for the last 6 months however on the last occasion I also ordered the aromatherapy salts which the company sells. Worst mistake I could have made. The smell was overwhelming so strong in fact it caused me , my wife and also 5 yr old daughter to cough. Worse still whatever is in it caused our faces to sting like hell.
Sent an e mail off to Eco3spa, had a concerned reply back asking more questions then nothing since. More annoying it has took 2 water drain downs and also a new filter to get rid of the dammed smell along with the entire supply of water conditioner which should last for 3 months , that’s another £60 down the drain. My issue is not so much the bad product, I accept these things happen, what gets me is the lack of customer service.
When will company’s learn to treat customers better. Had this been dealt with differently I would have stayed with Eco3spa and @£89 every 3 months they have lost a fair bit of cash over the coming years. So for me I’m moving to a different oxygen based cleaner from a company which hopefully has better customer service . Also to note which has been mentioned on other reviews Eco3spa only seem to leave the positive reviews on their website.