Terrible
Employee Review
Having worked for this company for many years, there was a time when it truly felt like I was an integral part of the business. It is difficult to write this review, but my experience ultimately had a significant negative impact on my mental health—something I never expected from a workplace.
My loyalty to the company was unwavering. I was once deeply appreciative of Lesley, the owner, and worked extremely hard in every role I was given. Even after having two children, I returned to work just seven weeks after each birth, managing emails, complaints, phone calls, supporting teachers, writing documents, onboarding new staff—whatever was needed, I did my best to deliver. Lesley was once a great support, but over time, things began to deteriorate.
While my responsibilities at home increased with young children, I continued to give as much as I could to the company. Despite this, I continued to work and do as much as I could to help managing the Company. With no specific job title just help as I can now describe it. I genuinely believed this was a job for life, but I was mistaken. When personal circumstances forced me to step back and focus on my health, I returned to find myself clearly demoted. Without a proper contract for any of my management roles, there was little I could do but feel undervalued and unappreciated for all my efforts.
The company is fortunate to have SOME truly excellent swim teachers, Jose being the main one and without him the business simply would not run. And at the same time employe some just because they are short staffed and the shift needs covering. Lack of management overseeing and always dismissing customers concerns on poor lessons. Something I really wanted to help with but apparently my methods was quote " Shit" apparently spending to much time speaking with teachers was a problem . Its laughable really. When given go ahead to get training rolling told to put on hold because I'm not trained enough to teach these even tho I had already done them and done plenty before but all of a sudden I just wasnt good enough. Its was so contridicting.
Over the past year, the lack of professionalism from management has been astonishing. Communication has been poor, with no willingness to have honest conversations about business concerns. Just apparently when I went off I loss the company money because shifts was covered but it wasn't communicated so they got them covered twice. That was the only thing communicated before the decision was made. Laughable really because when I was trying to reach out for a few month for any help with my progression I got completely ignored. Or got a hostile response.
Yeah maybe a reflection on how I got mistreated prior to that which clearly made me have a decline in my work ethic.
Upon my return, I was informed by a temporary staff member that my pay rate would be reduced for my permanant shift. This only came to light because I reached out to clarify the current rate for cover work, only to be told that my pay was not what had been agreed just seven weeks earlier. Along with still not having a contract sent over.
This experience was deeply disappointing and so un professional.
I tried to be understanding, knowing that businesses change and that fairness to all staff is important. However, the inconsistency in pay rates and the lack of transparency are unacceptable in any workplace.
The company has lost a loyal and dedicated member of staff. After the way I have been treated, I am now able to focus on myself and move forward without guilt.
The loss is theirs.
