Horrible shipping experiences every time
The backdrops are nice quality but the shipping service and experience is horrendous. I haven't even received my recent order yet, again was 2 weeks ago like last time, because they use dhl. Dhl states that the shipper does not include a deliver as soon as possible note so packages get put on hold until supposed delivery date, then forgotten which I then have to call and complain and then wait days more before my package arrives.
I have asked if it's possible to use an alternative shipping method/carrier and every time I ask, no one responds or the responses stop. Rediculous.
September 7, 2020
Unprompted review