United Kingdom
Review of KCOM
They told me they would pay my leaving charge but given false information as I cannot afford to pay my leaving charge myself as I’m off sick so I’m left with bill of 166 I called to be told nothing can be done
Reply from KCOM
Good Morning Lisa,
Thank you for your review. We’ve requested your contact details so we can follow up directly. If you’d prefer, you’re also welcome to get in touch with us.
Kind Regards
Claire
Review of Wilko
Bought gazibo few weeks ago put up last Sunday and it’s broke , u can’t call them so had to email still a week on they keep offering me 20 refund if I keep item and fix myself all I want is a replacement
Review of OnBuy.com
Ordered daughter tumble mat , it goes down constantly contacted o buy and seller seller says they can offer me 15 refund to purchase glue to fix it I should not be doing this I just want a replacement or refund no one is helping me
Reply from OnBuy.com
Hello Lisa,
We understand your frustration with the tumble mat. It's disappointing to hear that it's not functioning as expected. We value your feedback and will use it to improve our products and services. We appreciate your patience as we work to resolve this matter.
I have requested further information from you through Trustpilot to allow me to locate your order and assist you with this.
Have a great day!
OnBuy Trustpilot Team
Review of Aurorasouls
Please don’t order from these it’s a scam I ordered 3 weeks sgo and nothing they don’t even reply to messages
Review of JD Sports
Shocking already did review cause my order not arrived they said to get in contact which I did said would get dispatched and surprise surprise it still says processing it’s been 12 days the bag was for school (486266340)
Reply from JD Sports
Hi Lisa, thank you for taking the time to leave a review. I'm sorry to hear that your order has not arrived as expected. Please contact us at onlinereviews@jdplc.com quoting your review reference #10004870 and provide your order number, full name and billing address or call us on 0161 393 7055 so we can assist you with this further. We look forward to hearing from you. Kind regards, Simon JD Sports Online Review Team.
Review of X Rocker UK
Had my sons chair just over year sound stopped working and it’s tearing at seems after emailing them cause u can’t phone they finally got back saying nothing they can do about it so they need to out a £160 chair only lasts 13 months
Review of Justhype
Never reply to emails which is only way you can contact them still awaiting my £60 refund for my sons coat JH700880
Review of Hype.
Ordered a coat 2 weeks ago massive fitting arrived 10 days after ordering ordered size down today to get my confirmation email which says ordered totally wrong size I placed no way of contacting to change to write size as email says can take 5 days when paid for quick delivery can’t even cancel order
