MS

Mike Surrett

United States

Reviews

Review of Wayfair USA


Rated 2 out of 5 stars

Not NEW items

This was my first and likely last purchase from Wayfair. I bought a king bed frame to go around my adjustable bed. It was obviously previously opened and assembled. The cloth was dirty, and the parts were all mixed together. Two of the four support boards broken, but luckily we didn't need them. We able to get it assembled and cleaned. I paid for a NEW frame, not someone's seconds, but it would be too much hassle to return. I do not recommend, nor will I shop here again.
*** Edit **** What a Lame response - Contact customer service, pay to return your used product, and take a chance on what you might receive next. No thanks, I'll simply shop somewhere that values and service.

December 27, 2024
Unprompted review

Reply from Wayfair USA

Hi Mike! We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologize for any inconvenience caused.

We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website, and we will be more than happy to assist you. You can do this by visiting www.wayfair.com/myaccount.

Thanks,
Wayfair

Review of Lab


Rated 1 out of 5 stars

Labcore is horid

Labcore took over lab services for Providence Health and since they are the lab, everything has gone down hill. Getting lab orders to them are no longer automatic, wait times are horid and there is no such thing as coustomer service. It is so bad we are looking to leave the Providence Health to another provider that doesn't use Labcore. As a side note, it's apparent that they really don't consider the patients' opinions and fail to respond to these reviews.

December 9, 2024
Unprompted review

Review of Crate and Barrel


Rated 2 out of 5 stars

I just spent nearly $4,000 on two…

I just spent nearly $4,000 on two display cases made of tin and glass One would expect them to be of high quality but unfortunately, that was not the case. Both display cases had peeling paint, and one lacked the tipping straps If it were not for the significant hassle of returning them, would do so. Instead I will repaint them and obtain the straps myself. This is our second purchase from Crate & Barrel, and the first one also had a similar experience. There is evidently no quality control.

December 5, 2024
Unprompted review

Review of Amazon


Rated 2 out of 5 stars

Well it just keeps getting worse!

It seems to be deteriorating further. Following the increase in membership fees and the slowdown in delivery times, they are now postponing refunds. I've reached my limit; they have made it more convenient to shop at a brick-and-mortar store. I will receive my product without any delivery delays, and returns will be processed instantly.

September 30, 2024
Unprompted review

Review of prenuvo.com


Rated 2 out of 5 stars

Mixed Experience with Prenuvo Dallas: A Review on Cancer & Disease Screening

I recently visited Prenuvo Dallas for cancer and disease screening, and my feelings about the experience are mixed. On the positive side, the office ambiance was pleasant, and the overall experience was smooth. The staff members were helpful and friendly, creating a welcoming atmosphere that eased any initial apprehensions.

However, my confidence in the effectiveness of the actual scan was significantly undermined. The disappointment stems from the scan's failure to detect several known and expected health issues. Among the missed findings were mild emphysema, scattered 5 mm and smaller pulmonary nodules, moderate calcific coronary atherosclerosis, a type I acromion with moderately severe arthropathy, and significant edema and osteophytosis in my right shoulder. Additionally, the scan failed to identify a torn meniscus in my right knee – conditions that had been confirmed by recent imagery from other sources.

This failure raises significant concerns about the reliability of Prenuvo's screening technology. If the scan couldn't detect these known issues, it leaves me questioning what other potential health concerns might have been overlooked. Having invested around $8,000 in scans, travel, and hotel expenses, the lack of confidence in the report's accuracy is disheartening.

In summary, my experience with Prenuvo Dallas was disappointing. The friendly staff and pleasant office environment couldn't compensate for the critical lapses in the scan's efficacy. I find it challenging to recommend this procedure to others, given the substantial financial investment and the inherent uncertainty surrounding the accuracy of the results. Regrettably, I won't be revisiting Prenuvo Dallas for future screenings, and I caution others against spending their money on an experience that falls short of providing the expected level of trust and confidence in the results.

February 15, 2024
Unprompted review

Review of The LEGO Group


Rated 3 out of 5 stars

You can always count on Lego to take…

You can always count on Lego to take the slowest method when sending you the product. Frist wait a couple days "in the warehouse" then have a label made, wait a couple more days before the shipper actually gets the product, then wait a week to 10 days for it to actually get it delivered. You can drive to the Lego store in the next state and get your build quicker.

May 1, 2023
Unprompted review

Review of Tactical Traps


Rated 2 out of 5 stars

Don't be like me READ reviews before you order.

My experience would show these are the things to know:
1. Don't expect delivery for 4 to 6 weeks.
2. Don’t expect value for your money the product is not worth what you spend.
3. In a word their quality is “Inferior”, I got the upgraded wood that had cracks.
4. The components are cheap. The light set is nothing more than a stick on undercounter light you can pickup at a hardware store for $2.49.
5. The mounting method looks like a grade school kid put it together. I don’t think you can trust it to stay on the wall using their method. I used a method like what you use for a TV.
6. The customer service is poor it is like “we have your money now, we will do what we want”
7. I do not recommend them nor will I buy products from them again.

April 25, 2023
Unprompted review

Reply from Tactical Traps

I am so sorry to hear that you had this experience. Can you please send an email to support@tacticaltraps.com so I can look further into this and get it resolved right away?

Review of Norwegian Cruise Line


Rated 1 out of 5 stars

I am waiting for over an hour

I am waiting for over an hour for transportation to the ship from the airport. The folks have no idea what is going on. Hopefully, the NCL experience will get better after this.

February 11, 2023
Unprompted review

Review of TrendingCustom.com


Rated 2 out of 5 stars

Cheap shipping sucks

For the third day in a row tracking says it will be delivered by 7:00pm tonight. I would comment on the product except I haven't received it yet; hopefully it is better than their shipping.Using the cheapest shipping available doesn't do your customers any good. This birthday gift is now late.

February 22, 2022
Unprompted review

Reply from TrendingCustom.com

Dear Mike,

Please accept our profound apology on the delay in shipping. It's a busy season and the labor shortage just makes things worse. We understand how important this gift is to you and your loved one. We've taken your thoughts on the shipping and will make internal changes to improve the shipping speed. You can refer your item on our time frame at https://trendingcustom.com/pages/shipping, if it is overdue on the time frame, you can contact us at support@trendingcustom.com for some compensation on the delay.

Please give your order a little more time for delivery. We can assure that our product won't let you down. Thank you for sharing your thoughts. We are looking forward to serving you again in the future!

Review of 1-800-Flowers.com


Rated 2 out of 5 stars

What a scam

Ordered flowers for a friends mothers funeral. I was so embarrassed by what arrived. The arrangement didn't contain 1/3 the flows that was shown on the website. I would have done better stopping and picking some wildflowers on the way. I really wish I could add some photos so they would be as embarrassed as me.

July 14, 2021
Unprompted review

Review of Association Group Insurance Administrators (AGIA)


Rated 1 out of 5 stars

What a nightmare company to work with.

My parents were hospitalized with Covid-19 on January 1st, my step father died on the 8th and my mother remained hospitalized until 3 February. Trying to get them to pay the claim has been very frustrating. First I filed their claim with the required documentation and then waited their required 4 weeks before doing anything. After 4 weeks I called and found out they sent a letter asking for documents to a PO Box that has been closed for 3 years; I updated the address. What documents did they need? The same ones I submitted for the claim. So after 2 months they finally paid for the first 8 days sending the check to the old PO Box, again I had updated the address with them. My mother’s additional time needed more documentation. I acquired the requested documentation including a letter from the hospital director outlining my mother’s stay. I called today (6 weeks later) only to find out they had sent another letter to the PO Box wanting additional documentation again – the same documents I sent to them 6 weeks ago now they are asking for documents that don't exist.
This company is either incompetent or intentionally doing whatever it can to delay paying a valid claim. They are however very efficient when it comes to collecting premiums.
PS when you call the claims number the people are very polite and appear to do their best to help but are powerless to actually fix the issues. Clients do not have the ability to speak with anyone that has the power to fix the issue.

May 11, 2021
Unprompted review

Review of Walmart


Rated 1 out of 5 stars

Item received was not what I ordered

I ordered 6 workstation UPS's but what I received was 6 USP batteries. The return process has been a nightmare, I'm not sure I will ever receive a refund. This was my first and will be my last usage of Walmart.com

January 29, 2021
Unprompted review

Review of A Place for Mom


Rated 1 out of 5 stars

Wish I had never......

I would consider this nothing more than a pyramid referral scam; they don't actually do anything for you. They gather your information and blast it to homes as a referral. Expect to get inundated with calls from homes, some of which may not even meet your requirements. Their hope it you use one of the homes and they get a referral fee. They will sound all caring and like they are going to find the best fit for your situation; don't fall for it! You will not get a referral to a better qualified home unless they can make a buck. You can get the same information by googling something like "Assisted Living". Wish I had never completed the on-line info to see what a home for my mother would cost. Just call homes yourself and be diligent you will be better off.

January 4, 2021
Unprompted review

Review of PassFab


Rated 1 out of 5 stars

Really wish you could give negative…

Really wish you could give negative ratings. The software does not filter correctly, dies after 24 hours and the only thing worst that the software is their lack of support. Really wish I had used Credit card instead of PayPal so I could dispute the charge easier. Don't waste your time or money on this product. ** add-on** after uninstalling the software my Microsoft Edge would no longer launch, why would this software effect Edge? Then I remembered this is a Chinese Company and my data may be getting reported back to the Chinese Government - Dangerous. I restored my computer from a backup prior to the install and now I am off to change all password! Again not worth the time or money.

October 10, 2020
Unprompted review

Review of Xoom, A PayPal Service


Rated 3 out of 5 stars

First time user of Xoom and am not…

First time user of Xoom and am not having a good experience, I wish I had read some of these reviews before I let hem take my money. It looks like it might take 5 days to have the money delivered when they said it would be instant. I could just as easily cut a check and expressed the money for less cost and it would only take 4 days. I would cancel the whole transaction but they already have my money. Thinking of reporting them to my bank as a fraud transaction since they are not delivering the money as promised, if at all.

September 4, 2020
Unprompted review