HM

hashtag mack

United Kingdom

Reviews

Review of Vinylluxe

Review of Wallism


Rated 5 out of 5 stars

Amazing

Amazing. Initially left a 1 star review as the paper had separated. The company got in touch and issued a complimentary replacement. How fantastic is that!! 5 ***** all the way!!

October 2, 2025
Unprompted review

Review of Tallow Ash


Rated 5 out of 5 stars

Yeah lovely

Yeah lovely. Always sceptical. Live in a hard water area and use two X caps per wash. Smells lovely before during and after. Had a leak from a large box order and recvd some samples to compensate so great customer service too. 5*

September 8, 2025
Unprompted review

Review of InPost UK


Rated 1 out of 5 stars

Shopkeeper is an absolute knob and…

Shopkeeper is an absolute knob and refuses to give me my parcels. So longport road middleport stoke on Trent longport express AVOID. Told me I never have my codes and don't spend money in his shop. He hasn't got a clue.

September 8, 2025

Reply from InPost UK

We’re sorry to hear about your experience at Longport Express. Please contact our Customer Care team at help@inpost.co.uk for assistance in resolving this issue. We appreciate your feedback.

Review of FOW Winsford


Rated 5 out of 5 stars

Brilliant service from the first…

Brilliant service from the first contact with Sophie. Love the no fuss interaction. Left to browse at ease. No salesman pressure. Great experience throughout. Thanks so much.( Just need a touch up of paint outside where the collection / valuation area is lol )!

August 30, 2025
Unprompted review

Reply from FOW Winsford

Hi,

Thanks for the awesome review! So glad you had a great experience with Sophie and enjoyed the no-pressure vibe. We'll definitely look into that paint touch-up. Appreciate your feedback!

Many Thanks,
FOW Customer Service Team

Review of Purition


Rated 1 out of 5 stars

Nothing pleasant about the shakes or…

Nothing pleasant about the shakes or bars. Sorry not a fan one bit.

July 6, 2025
Unprompted review

Reply from Purition

We’re really sorry to hear that Purition wasn’t a good fit for you. Taste is personal, and we know our wholefood approach isn’t for everyone. We use real ingredients like nuts, seeds and freeze-dried fruit, with no artificial sweeteners or flavourings - which can be quite different to what people are used to.

We genuinely appreciate you giving it a try, and we’ll make sure your feedback is shared with the team. If there’s anything we can do to help or follow up on, please don’t hesitate to get in touch.

Review of Feel


Rated 4 out of 5 stars

I had originally tried the peach…

I had originally tried the peach collagen and the taste was awful. I left an honest review. The customer service was excellent and was promptly followed up with offers to try another product, watermelon flavour. Pro collagen. Again it's not a nice flavour but an improvement on the peach. I didn't see or was expecting to see any results after just one box of 30 sachets... But £50 a box?? Wowsers absolutely NO way I'd be spending that kind of money on a plant based collagen which isn't pleasant to take. Cannot fault the customer service. 5/5. But for me.. I'll stick with ancient and brave where I did see results and it's cheaper and has no taste so is added to any drink of choice .

July 1, 2025
Unprompted review

Reply from Feel

Thank you for your honest and balanced review. I’m really sorry the flavours haven’t quite been to your taste. Although its our flagship product, loved by our customers - it’s something we know can be very personal, and I appreciate you giving the Watermelon Pro Collagen a try after your experience with the Peach. Please make sure you're taking the correct serving size and feel free to add more water if desired.

We completely understand that price is an important consideration. Our collagen is formulated with high-quality, clinically studied ingredients designed to deliver real results over time, which does impact the cost. That said, I completely respect your choice and am glad you’ve found a routine that works well for you.

I’m so pleased to hear you felt supported by the customer service team — that really means a lot. Thank you again for your feedback.
Best,
Amy.

Review of AlloyGator Wheel Protection


Rated 1 out of 5 stars

Company review removed because it was negative

Used alloygators. The company had my review removed. So I'll post it again in hope to save others damaging their alloys.
i have used these on two cars. they have ruined both cars alloys with corrosion when removed as apparently "if they are poorly fitted or the alloy is dirty before applying, this will happen"> they were fitted on brand new cars in the showroom. there was no risk of dirt!. the head office at alloygator have advised me renaults and citroens are apparently notorious for corrosion. however having had new cars for past 31 years and NEVER having any issues with corrosion until using alloygators i personally see a theme that alloygators have ruined the alloys! i stand by my assumption. i would never recommend. its cheaper to repair the alloy IF they get knocked,

June 21, 2025
Unprompted review

Reply from AlloyGator Wheel Protection

Thank you for your feedback. We're genuinely sorry to hear about your experience and appreciate you taking the time to share your concerns. Corrosion is unfortunately something that can occur on certain alloys when protective layers are compromised, and it's why we emphasise correct fitting and surface preparation. That said, it's disappointing to hear this has happened on more than one vehicle, and we'd welcome the chance to investigate further. If you'd be open to it, please contact our team directly so we can look into the details and try to find a resolution. sales@alloygatorgroup.com

Review of Trustpilot

Review of Stellantis Financial Services UK


Rated 1 out of 5 stars

Nothing short of disgraceful to be…

Nothing short of disgraceful to be honest. Complaint sent 10 weeks ago. Absolutely no response.. including three follow up emails.
This company will hike their financial contracts in pure discrimination towards certain customers for car finance.

Shop.around. avoid these con artists.

Ombudsman on the case now.

Edited to add still.no communication off stellantis and several months now still waiting for ombudsman to acknowledge

April 3, 2025
Unprompted review

Reply from Stellantis Financial Services UK

We appreciate you bringing this to our attention. We are very sorry to hear about the lack of response and the issues you've experienced with your financial contract. We're looking into this immediately and will address your concerns. I will contact you separately for further information we require


Customer Care Team
Stellantis Financial Services

Review of Wild


Rated 4 out of 5 stars

Concept is great. Updated review after 6 month

Concept is great. Pods are small. Customer service is excellent.
Just started with product so will give a 4/5 for now and see how it goes. £40+ initially outlay stops me leaving a 5*. So far so good.

Edited June 2025.
Used 4 pods so far.
Work well
Now it's super hot weather they seem to struggle.. unlike other brands.

It's a bit grainy to use and doesn't work as well as I would like in hot weather. The pods don't stay as solid as other brands.

Worth a try though and after initial large outlay have to say have saved ££ so far.

December 19, 2024

Reply from Wild

Hey there!

Thanks so much for taking the time to leave a review and share your honest thoughts! We're really pleased to hear you've seen some savings and that Wild has generally worked well for you 🌿

That said, we're sorry to hear it's been a bit of a struggle in the hotter weather and that the texture hasn’t been quite right. We completely understand how frustrating that can be, especially when you're hoping for consistent performance all year round.

We’d love the opportunity to help improve your experience and hopefully turn those 4 stars into a full 5 💚 Just pop us a message via this form:

👉 https://support.wearewild.com/hc/en-gb/requests/new – we’ll do our very best to help!

Team Wild

Review of Omaze

Review of Sassy Saints


Rated 1 out of 5 stars

I HAVE NOTHING GOOD TO SAY ABOUT THE…

I HAVE NOTHING GOOD TO SAY ABOUT THE CUSTOMER SERVICE.

This company is MAKING me try the product again and again even though I have advised them I DO NOT LIKE HOW THE PRODUCT FEELS AND IS ULTIMATELY RUINING MY HEALTHY NAILS.

If you, like me, believed the UV lamp was the cause of wrecking your nails, you too may be interested in trying this new concept.

However, having only applied the product with 2 coats (as a video recommended) and not 4 as other videos recommended, I instantly could tell the product was going to be not to my liking.

It made my soft nails rock hard and "ached" my nail bed, so much so after applying at 8pm I had removed them by 1pm next day.

Even in that short space of time my nail is ruined.

So after the promise of a full refund if not satisfied, I sent them the evidence I had used it, the soreness on my cuticle and still they insist I must ruin another nail before I can receive a refund.

I am happy to return to the product.

I want to return it because I wont use it again

4 colours and only one opened.

I understand the hygiene reasons for not returning, but some items are still sealed and unused.

BUT TO HOLD A CUSTOMER TO RANSOM IS JUST NOT RIGHT.

Had I gone into a salon, and had an issue I would expect the right outcome and insisting I MUST try again is just wrong on every level.

I fully understand trying again if the product wasnt working correctly. Due to poor application. But I simply do NOT like the hardening sensation and how quick it has damaged my nail. Having being advised If I do not love the product I can get a full refund, DO NOT believe this. I see others too have struggled to get refunds.

We aren't all equipped to cope with botox, hair extensions, fake tan, hard nails, laminated eyebrows etc..

I am just a grandmother, who thought trying a product without a UV lamp would be a good idea.

It isn't, and making me try again is a TOTALLY UNACCEPTABLE WAY TO TREAT CUSTOMERS.

For the record the product is good and does the same as a salon to some degree, the issue being an untrained applier will always find it more difficult than a professional. But this STILL ruins your nails.

Their website states: Will it damage the skin & nails?

It actually protects & strenghtens (typo, along with the incorrect vidoes for instructions too) the nails because Dip powder manicures fortify and shield nails with their distinctive formula.

The process creates a sturdy surface that resists chipping and cracking, safeguarding the natural nail.

The formula also promotes nail strength, offering added protection and resilience.

UPDATED TO ADD A FULL REFUND WAS OFFERED EVENTUALLY

April 5, 2024
Unprompted review

Reply from Sassy Saints

Hi,

It's Sem here, founder of Sassy Saints.
Thank you for reaching out 💜

Thank you for your lengthy review and feedback - I am happy to read your refund has been sorted in the end. I am so so sorry it has been as it has been and I am sorry you did not like the feel of the dip on your nails.

Again, happy to read it has been resolved but please do reach out if there is anything I can do!
My personal WhatsApp is +31614985447 and I'll make sure we will resolve any issues promptly.

Sem

Review of LOOKFANTASTIC


Rated 2 out of 5 stars

Not recvd a box yet but have recvd 6…

Not recvd a box yet but have recvd 6 emails in 2days. If this continues.. it's already time to unsubscribe.. hope box is good

January 24, 2023

Reply from LOOKFANTASTIC

Hello,

Thank you for taking the time to leave your review.

I am so sorry to hear that you have faced this issue with your subscription. I have sent a message via your account, to assist you further with this matter.

Please see this message, at your convenience.

I look forward to resolving this for you.

Kind regards,
Liam

Review of Fairfax & Favor


Rated 3 out of 5 stars

wanted so badly for these to feel like…

wanted so badly for these to feel like clouds on my feet for the price. however i found them so stiff, zip dug into ankle (i have such thin ankles too), back of boot is high behind knee and i have long legs, at 5ft 11 tall i am not short either. they were beautifully packaged. i tried the navy suede. they have been returned and i am awaiting a refund. £355 very expensive.

December 30, 2021
Unprompted review

Reply from Fairfax & Favor

Hello,
Thank you for taking the time to leave us a review.
We are sorry to hear that you found our boots to be too rigid, please be assured, they are natural products and will soften over time and use.
If you have any enquiries, please feel free to contact our Customer Service team.
We wish you all the best for 2022!
Kind Regards, Mia