CH

Cheryl Heans

Canada

Reviews

Review of Guts


Rated 1 out of 5 stars

Guts is a fraudulent website that steals from hard working people.

I at first really enjoyed playing slots on the website. When it came time to providing my proof of identification and payment for making my deposits to the website and retrieving my winnings is where I came into many round and round jump through hoops over and over again with still zero results and still no results till this day. I provided approved identification repeatedly and also provided documentation in regards to the pre paid credit card that I made my deposits with. Also gave documentation in regards to my personal bank account that I never made any deposits to the website as per required by the website even though I never made any deposits from my personal account but asked that my withdrawel be made to my checking account from the website. I didn't understand why they would be needing bank statements from an account that I never made a deposit to the website from. I was so excited about my 700.00 winnings right before Christmas and like most other people out there obviously had made plans on how and who I would be spending my winnings on for Christmas that I was eager to send all documentation that was required in order to recieve my funds. I had done this at least a half a dozen times In all different formats and sizes and it was always rejected. Never did recieve any of my funds to date. The website locked me out of my account denying me any access to my account or funds and still to date wouldn't let me access my account or funds. I recently sent my identification documentation yet again to the website only to get an email back informing me that management has made the decision to close my account indefinitely and was advised that if I opened up yet another account that they would again imediately canceled my account and seize my funds and or any winnings I may have. And along have seized my 700.00 winnings that I originally tried to withdrawel. Are casino websites allowed to seize money that doesn't belong to them? Are they legally aloud to fraud and steal hard working single mothers and fathers money? What kind of punishment if any do they get when this sort of thing happens and who do I turn to in order to help me or is there anyone or anywhere that I can turn to in order to recieve help and have them fined or punished for their illegal actions towards myself and poor illegal business conduct? Please help.....

August 26, 2020
Unprompted review