Lucy

In the 7 years I've lived in this property and had the misfortune of PHJones being my maintainance company through the council, I have only met one engineer who is actually any good. The rest of them are useless, half doing a job so they can get their day finished early, but actually the issue returns within days if not hours. I have in recent years had an engineer park his van up the road, and push a card through my door saying I didn't answer, when I looked on cctv he hadn't even knocked! I rang them as this meant I was left with no hot water or heating in the middle of winter on a friday afternoon, so I rang and explained and they were not interested that their employee hadn't even attempted to do the job, refused to send him back and simply made another appointment, with no apology or explanation. They have no respect for council tenants and think we have all the time in the world to wait around for them to then not complete the job.
Last week I had 2 engineers sent to fix a leaky radiator, after fiddling with it briefly I was told "that should be okay now", well guess what.. it's leaking worse than it was before the muppet show came and messed with it.
In conclusion I can say with certainty that PHJones are the worst company I have ever had to deal with, and no matter how polite and personable the engineers are, they ruin that with their recurring incompetence and the company's overall inability to be professional, especially when dealing with vulnerable people.

Went to Download Festival and the toilets were sparkling, especially in the access areas. Staff on hand all the time to keep everything clean, I found a smashed bottle on the floor and it was cleaned up in minutes. I honestly didn't miss my own toilet half as much as I did last year, because these were so good!!

Brilliant! Gives you the opportunity to try new products that you didn't even know existed! It's wonderful and has opened my world up to so many new products!

I'm only giving one star as I can't give zero. Specific delivery instructions don't get followed, milk was left in the wrong place, I was left two milk lockers after being assured I'd only be left one. The second one has been waiting to be collected for 2 weeks and hasn't. They charged me for the second milk locker and 3 weeks after saying they would refund, they haven't. This is a company where the left hand doesn't know what the right hand is doing. The delivery drivers don't read or understand delivery instructions.

Great company, easy to understand and a great opportunity

Easy and efficient, good service!! Love these boxes it is so good to try new products, i don't watch TV so dont always hear about new things

Call was answered very quickly, almost instantly. My query was dealt with and the staff member I spoke to was polite and professional.

Fab stuff, ive found new products i didnt know existed that i now wouldn't want to live without!!!

Absouloutley fantastic! This service takes away ALL the hassle of prescriptions and pharmacy trips, not to mention their attention to detail. Any communication has been quick and easy with any queries being answered without stress. Definately the best pharmacy I have ever used.

Booked the spa day, my spa "expert" specifically took the details then called me back after checking availability with the spa, i turned up to be told he had never called them back to confirm after taking my payment, so i wasted a day off work, an hour travel each way and still had to arrange it myself with the spa. Fully useless.