Commercial Property Issue
I found a property and fell in love with it. There was a bit of back and fourth with it with Vida because of the commercial property that was close by. They said it would be down to valuers comments on whether we got the property. The valuer marked the property as not adjacent. Happy days….nope….we were then told that because of the property being in close proximity to the commercial that we would only get 75% LTV. Even though there’s clearly separated boundaries between the property I was going for and commercial property. So Vida has said one thing and done another and moved the goal post. Why did it take 5 weeks to get a no? Because you said based on valuers comments then changed your mind and said no anyway? So unfair on all involved who have spent money and got no where. Extremely disappointed.
Reply from Vida Homeloans
Hi Emily, we're sorry to read your review. We have updated your intermediary, and they will be able to provide you with context for the reasons for the LTV change. If you need anything further, please contact us at support@vidahomeloans.co.uk
