Updated review
Update: I’m sorry for my accusations in my review and thank you for explaining it to me. I also want to thank you for the quick delivery, I should have mentioned that too but I was too upset with the results Which wasn’t your faults. I changed the rate to 5 stars as an apology too.
I have a problem with hair loss and in the past my dermatologist told me to use anaphase shampoo and creastim lotion and it helped so much, not just with hair loss but made my hair so healthy. I stopped using it for years since my hair got better already. But recently I experienced hair loss again and decided to buy the same products. I couldn’t find them anywhere but this website, but unfortunately I’m experiencing more hair loss after I used those products and it’s making my hair worse, I don’t know if they are not the real ones like the ones I bought years ago and they are fake, but they are definitely giving me really bad results!
Reply from Care to Beauty
Hello Patricia. We are sorry to see such accusations. All our products come from Europe, are 100% original and purchased directly from the manufacturer. This is our guarantee. In case of any doubts, we wanted to also highlight that Care to Beauty, besides of being an online store, has a parapharmacy license, similar to a pharmacy, which basically means we are supplied by the same suppliers as pharmacies are. We are allowed to sell pharmaceutical products, cosmeceuticals and nutritional products and we are subject to the control of the National Authority for Medicines and Health Products in Portugal.
The cosmetic industry is very dynamic and brands decide to change the formulation of their products pretty often, many times without warning retailers or customers. We are sorry if the product is not the same as the one you used years ago but we are not responsible for the change, or even for the results that products offer - we are not the manufacturer. Please contact Ducray regarding that matter. Thank you and have a nice day