customer

-Ordered 01.12.24
-Received a shipment notification on 05.12.24 but no tracking info. I have no idea what company its being shipped with so can't contact them.
- Sent an enquiry to 'service@' to find out what's going on.
- Got sent a 'please bare with us' email but have heard nothing since.

- update: this issue has now been resolved following receipt of an email from Titus where the shipping info was supplied.

In closing and as an advisory, I would advise Titus to make it clear to customers in the UK that import taxes will be applied in addition to the cost of the goods and shipping. I appreciate that this is not your fault (uk did after all vote to leave the EU) but the tax was a whopping £130 and feel that I should have been advised on the existence of this additional tax prior to ordering rather than after the fact as I would probably have thought twice about it. Regardless, thank you for looking into and addressing my concerns.

Good service. Got exactly what I needed in a timely manner.

Good advice. Efficient service.

The DIY kitchens team delivered my lovely new kitchen in exceptionally good time. My builders were very complimentary about how easy it was to install and a year later, it still looks brand new!
I couldn't be happier and I would definitely order from them again in the future.