HW

Hannah Wolf

Germany

Reviews

Review of Oh Polly


Rated 5 out of 5 stars

I recently had an issue with the sizing…

I recently had an issue with the sizing of a dress I ordered from Oh Polly, but the customer service I received was absolutely amazing! Bailey from the support team replied quickly, was so kind and understanding, and really went above and beyond to help me sort everything out.

Even though the dress didn’t fit as expected, I truly appreciate how seriously they take customer feedback and how much they care about making things right. The designs are beautiful, and with service like this, I’ll definitely be shopping with Oh Polly again.

Thank you so much, Bailey — you turned a disappointing situation into a really positive experience! 💖

October 4, 2025
Unprompted review

Reply from Oh Polly

Hey Hannah,

We're happy to hear that our team provided such amazing assistance! We appreciate your positive feedback regarding the service you received.

We look forward to serving you again in the future. Take care and enjoy the rest of your day!

Thanks,
Oh Polly Customer Care Team