First experience of a new build
The logistics of the company were under transition. The development was transferring to come under the management of another area. Consequently our experience was negatively affected due to lack of communication, and further exemplified by the sales representative moving on to another company and losing interest and accountability. The standard of finishing throughout was abhorrent and we had to report numerous malfunction of fixtures and fittings, such as leaks, apiancrs not working etc. The new site manager has been fabulous so far and reacted immediately and has assessed problems and esculated appropriately so hopefully things will be rectified. My excitement of moving into a new home was squashed within minutes.
Reply from David Wilson Homes
Hello Joanne,
Thank you for sharing your experience, I’m really sorry to hear about the challenges you’ve faced. I’ve passed your feedback on and asked the team to reach out to check if there are any outstanding issues that still need resolving.
Kind regards,
Alice from the David Wilson Homes team.
UPDATE:
Good afternoon,
I understand you have now been contacted about the concerns you raised in this review.
Kind regards,
Bella
