Deborah Oakley

Prompt responses dealing with licensing issue. High quality developer!

I've just gotten a new MacBook Pro with the M-Series chip. I've been running Windows on Mac for over a decade with Parallels. So I knew that the new M Chips require the ARM version of Windows 11. I *thought* that's what I just bought from SoftwareKeep this morning, but when I try to install from the download link provided, it says it won't work on this machine. Their support person Joe was VERY helpful and responsive, indicating I had purchased the home version of Windows but needed pro. He promptly issued a refund and I was able to re-purchase the correct version.