Terrible customer service!!
Terrible customer service!!! I order Wagner 100 boot 2 weeks ago and i didn`t hear anything from Hanwag since than. I wrote them 3 times, no answer. Wrote to instagram account, been told that they had send my massage to webshop team, no answer from them again. I don`t know how to cancel my order because nobody answer on e-mail. I am going to call my bank tomorrow and ask if they can cancel my transaction. Terrible!!!
November 10, 2021
Unprompted review