Vicki Jones

If I could give 0 I would. After several emails and calls to have refunded and cancelled gift cards that never arrived, one of them was finally used by someone who had obviously obtained them somehow. If vue had acted when I asked that would not have happened. Also I was never refunded the £60. No-one called me back despite my speaking to several agents who told me they would. I lost £60 to them and a whole lot of my time. This is illegal practice and I will never use this company again.

I bought gift cards worth £60 online. When they did not arrive, I emailed customer services. Their initial response was to apologise and ask for my address to resend the gift cards. I did this only to receive a second email claiming a gift card had been redeemed and I would therefore not receive a refund or any of the gift cards. I responded reiterating they were responsible as they never reached me to be met with silence. This is an appalling way to treat customers and I will never use them again and advise anyone else to steer clear.

Quick, easy and convenient.

My family are all born and bred in Manchester and I have bought many a Manchester Bee gift for them. Great products and a celebration of Manchester and its community.

Easy checkout, fast delivery, great product