Amerigas hidden predatory charges
I terminated my service with Amerigas after 12 years and was immediately billed a $299.99 pickup fee for a small 120 gallon propane tank. Along with that, I was charged a $119.99 "dispatch fee".
The total bill was $448.33 with taxes. This was after I payed a $135.42 yearly rental charge.
Because of the severe winter weather, the tank was frozen into the ground. I had to use auxiliary heat to thaw the ground. I disconnected the tank from my service and rolled it approx. 25 yards through two feet of snow to an easy access point in my driveway. It took the driver about five minutes to load the tank and be on his way. He was very appreciative of the fact I saved him a lot of labor.
Considering the fact that I removed the tank, I tried negotiating for a reduction in the pickup charge. The best they said they could do was remove the "dispatch fee", whatever that is. I am still faced with $320.24 including tax for a driver to pull up my drive, place a tank on a lift gate, place it on board, strap it down, and depart.
If this tank would have been a large 350 gallon or even a 250 gallon, I probably would not be writing this review as it would have been more labor on the part of Amerigas.
I should also mention that the tank did not have a current inspection. They are required by law to be recertified every five years. This tank had not been touched in seven years.
BUYER BEWARE:
Amerigas is loaded with hidden charges among them early termination fees (contract), fuel transfer fees (more than 5 percent fuel remaining), pickup fees, dispatch fees, etc.
It was my error renting a tank in the first place. That's another story.
If you go with Amerigas Propane, READ the small print!
