United Kingdom
Review of Cathay Pacific Airways
No means to check in online
NO HELP AVAILABLE AS INFORMED BY CATHAY PACIFIC AGENT to reset password.
In Japan so not password reset OTP sent to phone.
Great service in the air. Good luck trying to check in beforehand!
Review of Jetpac Travel eSIM
Update message 17 Oct 2025
Further to the message below, Jet pac we're very efficient in coming back to me to help amend the situation below. They followed up with sending out fresh eSIM activation codes to help the rectify the situation, and referenced the Lounge access problem though (which still needs resolving as to register their lounge voucher you appear to still need to pay an extra fee to DragonPass onto which is not clear on the JetPac site), Raising the review therefore from 1 to 4 starts given their effort to help as we all matters, things can go wrong, but at the end of the day what counts is the support service to help make it right which Jet Pac delivered upon.
Original Message 16 Oct 2025
Purchased eSIM
Activation won’t work
No support at all from JetPac. AI bot is all one gets. Money taken and no result.
Placed in endless circuit of same unending useless advice.
Moreover. Purchase of airport passes di not result in a redeemable voucher. Paid vouchers appear to require additional purchase a Dragonpass membership (not explained beforehand). This caused some issues on the day. Fortunately the Hong Kong lounge management, upon also observing the Jetpac voucher discrepancies, allowed me on that occasion complimentary access to the lounge. All in all a confusing matter.
Review of DUSK.com
PAID. NO DELIVERY. NO CONTACT. MONTHS PASSED
DEC 2025
* PLACED Order
JAN 2025 onward
* I reach out for post decor delivery
* NO Telephone responses
* NO email responses
* BROKEN Dusk delivery scheduling site
* ILLOGICAL auto text replies to queries
JUL 2025 -
* WRONGLY told delivery done
* RECEIVED Dusk tel message to arrange delivery
* NO return number given
Reply from DUSK.com
Hello,
Thank you for taking the time to share your feedback.
We’re truly sorry to hear about your recent experience, and that we’ve fallen short for the service we strive for.
This is far from what we expect for our customers, and we can only imagine the inconvenience and frustration this has caused you.
Your feedback is incredibly valuable to us and will play a crucial role in helping us improve. Please know that we take your comments seriously, and we will fully review your experience to understand where things went wrong.
I can see a member of our team has since been in touch, and are doing everything possible to provide a resolution.
Your continued patience and understanding is greatly appreciated.
Many thanks,
DUSK Resolution Team
Review of Virgin Atlantic
Tried to get information on flights with Virgin Atlantic over the phone. The support staff person seemed completely unaware of the different between a Premium seat and an Economy seat delight, as well as whether one needs to pay to pre-select seats beforehand of the pricing. Please Virgin ensure your staff understand what is on offer so that customers and clear and confident in your product
Review of Balance My Hormones
Excellent service from Balance My Hormones. I have been under their care for a number of years. Their defining quality is their in depth knowledge of the TRT field. This means that they have been able to both closely monitor my ongoing levels and tailor the treatment as appropriate to my specific circumstances. Their consultants have been extremely patient too. They have always taken the time to go through the treatment plans in order to fully explain the reason for the regimen, understand previous health issues and explain the meaning of test results. What is particularly noteworthy is that they will first assess whether TRT is even suitable for you, or if there are non-TRT paths one may take to optimize hormonal levels (e.g. diet). Their objective has always been first and foremost a duty to patient care and well-being before making money from anyone's condition. I'd recommend Balance My Hormones to anyone who may simply want to check their hormonal levels and receive an impartial objective opinion, or take matters further with a supportive treatment plan.
Review of Bikesure
Good service so far to date. Reasonable effort on their part to be competitive on price even when competitive quotes are not always like for like on terms (e.g. excess amounts)
