Third separate issue I contacted the…
Third separate issue I contacted the German support - zero response. It's as if it doesn't exist.
Reply from Kiehl's
Good morning,
Thank you for taking the time to share your feedback about your recent experience with Kiehl's. We appreciate you reaching out.
Since this platform primarily assists our customers in the UK, for the quickest and most effective support, we recommend contacting our team in Germany directly.
They are best equipped to handle your specific inquiry. You can reach them by:
Online: https://www.kiehls.de/kundenservice/contact.html
Phone (Order Enquiries): +49 (0) 211 96 29 49 66 (Monday - Saturday, 9:00 AM - 9:00 PM)
Phone (Product Enquiries): +49 (0) 211 38 55 76 90 (Monday - Friday, 9:00 AM - 5:00 PM)
Thank you again for contacting us. We trust our German team will be able to provide you with the assistance you need.
Sincerely,
The Kiehl's Team
