United Kingdom
Review of P2G.com
Would award minus stars if possible.
Parcel hasn't arrived two weeks after it should have. Tracker shows alleged unsuccessful delivery attempts by Hermes on two dates but these did not take place.
Since 15th January 2021 it has shown 'delayed', no explanation and no subsequent update.
No response to all my efforts to make contact.
APPALLING
Review of Parsley Box
They have a place, especially in the current situation, but I have a small appetite and found them ridiculously tiny at £3 each! I ordered because I couldn't get a supermarket delivery and I'm elderly, live alone and don't drive. Not all of their recipients would be able to supplement them with other veg. I shan't order again. Also unimpressed with incorrect delivery info
Reply from Parsley Box
Dear Eileen,
Thank you for taking the time to leave us your feedback.
We are very sorry to hear that you did not enjoy the meals that you tried, we have all of our meals are regularly taste-tested and enjoyed so it is disappointing to hear this.
Please be assured that your comments will be passed on to be reviewed by our product development team and that your feedback is important to us for helping improve our meals.
I'm sorry again for the impression left after you tried these items out, I will make sure this is checked over to improve our service for future.
If you wish to discuss the matter further you can call us FREE on 0800 612 7225:
(Monday to Saturday: 8:00am-8:00pm, Sunday: 9:00am-7:00pm)
Kind regards,
Andy at Parsley Box
Customer Support
