Malcolm

I have been using Moonpig for a number of years and the process of ordering and posting cards is very easy. The whole process of designing, ordering and then posting the card always go smoothly with no issued encountered over the time I have been using Moonpig

The whole process of securing a new car registration number plate through to the transfer of the new reg plate to my car was handled very smoothly at a very competitive price.

My booking via Sleeps12 was easy and very well managed. The property was excellent and offered all the amenities we required for a great family reunion.

The Audi Colchester service manager and engineering team all acted in a very professional manner and promptly attended to the few minor issues that were identified during my R8's MPI visit in May

Furdeco's delivery was completed on time and in a friendly manner. They also provided excellent communication about my delivery and what time I was expected to receive my new sofa. I was very happy with their service.

I have engaged City Removals for my house moves on a number of times over the past 6+yrs and on each occasion they have given excellent service at a very competitive price. Their removal teams are polite, friendly and work in a very professional manner. I highly recommend City Removals for home moving and where necessary temp house hold storage.

My purchase with Mattress Next Day was processed very smoothly and their service was excellent as my delivery was received promptly next day.

Very good range of tyres at competitive prices and selection of local fitters. The whole process was very easy to purchase the correct tyres and book a local fitting services which saved me approx £50 per tyre.

Good delivery service as item arrived safely on time and handover verified by driver

I needed to take out a new Car Hire Excess insurance as my previous one had expired. The on line process was smooth quick and actually turned out to be a little cheaper than last year . So all in all very happy with the service and price.

Despite numerous attempts I have not been able to contact customer services to resolve a problem with my on-line booking and the web FAQ section had no answers that dealt with my issue. I understand these are challenging times but 5 months down the line since the nationwide lock down I would have expected On the Beach to have risen to the challenge and provided some direct customer service support and assistance.
Also On the Beach (like others that use airline web scrapping) apparent inability to deal with airline refunds/amendments raises the question as to whether such on line holiday "agents" provide true value vs the more traditional Travel Agent.

Very good service and was quick to assist when the virus travel restrictions came in to force and was able to simply reschedule our trip to Marrakech without any problems.