Matthew Glancy

Bought a Hugo Boss watch and wore it for approximately a year until a small part of the strap broke.

I sent the watch to the official repair company for Hugo Boss and received an email from them informing me the watch is a fake and has been subsequently seized as counterfeit.

I have contacted Lax Watch Co including the email I received along with proof of purchase, requesting a refund for the fake watch. They are yet to respond to the complaint.