Please 3M, Change this unprofessional comany....
Via Benefits...If I could I would give it a minus 10 stars, -10. 3M changed companies to administer the refunds to retirees, which 3M very kindly collaborates with us, and like me after 35 years of proud work in my great company, 3M.
Unfortunately, Via Benefits thinks that because we are retired they have to treat us as worthless and make our lives more difficult. It's been almost a month and a half for them to deposit money that is not theirs, but they ask me over and over again for the same information that they already received and that their employees don't know how to use. Every time I call on the phone, they give me a new answer and a new "mission impossible" And the dance continues and I wait for the money that is supposedly the help for our medical service. The complaints are daily and the Via B companies are not at all interested in improving the service. On the contrary, after 4 calls and having received bad treatment and signs of lack of respect, apparently, it may be, maybe they can solve the problem that is only theirs. Until I see my money deposited I won't change my mind and even so I don't think I will. Also, in general companies like this don't give a damn about good service.
January 15, 2025
Unprompted review