SM

I visited the Swansea branch for a BabyDate Scan. Great service, staff were very polite and kind, very efficient. Took their time and explained everything to me and answered any questions. Felt taken care of and was very easy to book and offered a range of services at different prices. Afterwards they provided me with pictures and information sheets, and sent additional pictures to my phone. Would happily use again and recommend.

I have purchased many clothes from Blade and Rose for my toddler daughter, I keep coming back as I love their designs so much. I had an issue with one item and the customer service team were SO brilliant and sorted my problem straight away, they were really kind and quick to respond. The quality of clothes is really good and they make updates all the time to improve them (for instance the elastic in the leggings has been updated in the last couple of years and is much better now). Just make sure you wash all the clothes by following the instructions, most need delicate care washes so it's good to be aware of this before you purchase anything.

I ordered a baby toy from here as they had the best price I could find for it. Service was very good, shipped quickly and the item arrived in great condition. They provided a tracking link so I could follow the delivery. Nothing to fault.

I wanted to get a merino sleeping bag for my baby as they can work over a wide range of temperatures and also fit for a longer period of time than other sleeping bag types. I loved the designs of the Superlove sleeping bags and I also saw they were recommended on a few websites. The merino sleeping bags are pricey, but as they last 0-2 years and all seasons, you'd otherwise be buying multiple other ones anyway which would add up.
The material is very soft and I love that it works between 17-27 degrees so I don't need to worry about temperature so much anymore, especially when travelling. Fits my 7 month old very well, is very safe and will last a long while. There are poppers to make the sleeves smaller which we're currently using. It washes easily under a wool wash, didn't take too long to air dry, but can be dried in a dryer under cooler settings if needed.
The packaging was lovely so I think it would make a nice gift.
Also customer service were great when I wanted to change my order, by email they got back to me really quickly.
Only negative I would say, apart from the cost which I feel is justified by the quality anyway, is that I wish the company label on the back of the sleeping bag wasn't quite as big as it's a shame to hide so much of the pretty design of the bags.

Received our travel system very quickly and was kept informed with shipping/tracking information. All boxes arrived in good condition and we love the products, just as described and great quality.