Tracey

Thank you so much for your review,Tracey! ⭐

We are delighted to hear that our boxes are working for your household!

We're so sorry to hear that you haven't been finding the portion sizes quite fill you up. At HelloFresh we have a wholefoods and holistic approach to nutrition. Our menus are created with the customer in mind to ensure you have a variety of meals to choose from every week. Each menu is crafted with both light and more indulgent dishes for you to choose from e.g. a higher kJ burger or crumbed chicken is always balanced with a lower kJ stir-fry or salad. We offer meal swap, so you're more in control of the recipes you select for you and your family. The Culinary team are the perfect combination of chefs, dietitSams and nutritionists who ensure recipes are balanced with carbohydrate, protein and vegetables. The quantity of meat or seafood provided depends on the cut and is always in line with New Zealand Health Ministry Guidelines.

That said, if you ever have any feedback about your dinners, you can always leave comments when you rate each recipe - that goes straight to our Culinary Team and Recipe Developers so they can tweak the recipes to make sure they are doing the best for our customers moving forwards.

And of course, if you ever spot something wrong you can always reach our awesome Customer Care Team via:

📞 Phone - (09) 886 9589
💻 Live chat - hellofresh.co.nz
💬 Facebook DM - http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Lhei💚

Dear Tracey,
Thank you for your wonderful feedback! We truly appreciate your kind words. We hope to support you with better service in the future.

Hi Tracey,

Thank you so much for your positive feedback and we are happy that all is good on your order. Thank you for trusting us and I hope you liked your personalized mug. Please take care.