RG

Robert Grubbs

United States

Reviews

Review of Auto Parts Warehouse


Rated 1 out of 5 stars

Non existent customer service

Non existent customer service. You can not return core for deposit refund. The part they sent did not work. This is NOT @ “hassle free “ experience. By far.

March 20, 2020
Unprompted review

Reply from Auto Parts Warehouse

Hi Robert,

We do apologize if it took longer than expected for us to get back to you. Due to the recent Corona Virus outbreak, we've taken proactive measures to protect our staff and we appreciate your concern! But rest assured we're all up and running, and are committed to addressing your concerns as quickly as possible.

Here's the instructions on how to return the core. Simply write this RMA# 83256513 on a piece of paper and tape it outside the box. Kindly have the core be ship to;

Vendor: Cardone Gcom
761 Progress Parkway
LaSalle, IL, 61301

You may use the shipper of your choice (UPS, Fed Ex, USPS, DHL) however, we highly recommend that you obtain a tracking number.

Hope this one helps.

Thank you,
Philip
Customer Advocate Team