Tim Lane

Pretty poor. Ordered an adult sized jumper. Received a child’s jumper of a completely different design instead. Still waiting for feedback and money back. A family member ordered last year and had the same experience of random item deliveries. Have made note in diary! Not on the High Street has its own ‘feedback’ platform but the link appears permanently disable (very convenient)

Ordered on line. Delivered as promised and on time. Exactly as promised.

This is a very clever scam site. You order what looks to be a high tech product and instead you are sent a children's toy. You complain. They offer you a discount and point out you have to spend almost the cost of the product to a site somewhere in China. You complain to PayPal who say you have to return the product. You complain to VISA who say the same. Basically you are out of pocket either way. PayPal reassurances are almost worthless. Spent month's arguing with them. In the end started a small claims court action. They refunded my money (PayPal).

Ordering and delivery were seamless. The logs themselves are exactly what I hoped for. More manageable in size and whilst the logs themselves are quite sturdy a gentle nudge will split them and allows you to add smaller volumes as and when necessary. They burn really well. Would recommend unreservedly.