AVOID AT ALL COSTS
Shocking, all of a sudden you cant exchange online orders in store? Picked up the parcel Tuesday, in which I had to pay £5 to get this delivered IN STORE!!
Tried on my item - which was shocking quality by the way, bought a sports bra which does absolutely nothing (USA pro) - I went to exchange it for a Nike one, which was around £10 more expensive to be told I can't, and the lady who served me explained and then called up another lady to explain further, the second lady was so patronising saying it was on the form, I have ordered a number of things over the years and when I've had to exchange I've never had a problem, but now all of a sudden I have to send it back to the warehouse, WHICH I HAVE TO PAY FOR???? Just overall shocking, they will not be getting another penny, I'm selling the item on vinted as I don't want anything to do with them now, the item was £14, I'd be getting £14 refund, but I've already spent £5 on delivery and will probably be the same to send it back so absolutely no worth, they just get worse and worse AVOID
January 31, 2024
Unprompted review