DT

Dick Trahan

Singapore

Reviews

Review of 12Go

Rated 3 out of 5 stars

I stated earlier that I made the…

I stated earlier that I made the reservation and attempted to pay using an iPhone. I tried to pay with Apple Pay. When I made payment I was taken to a bank screen with no idea if payment had been approved. In a panic I had a friend process a payment using his laptop and funding source. (I then paid him directly.) Later, I got email confirmation my Apple Pay was approved. So, two payments were made for my trip. I would hope one would be refunded. As to the trip, our driver, Jack, was excellent. He was prompt, safe, kind, and considerate.

October 8, 2025

Reply from 12Go

Dear Dick Trahan
Thank you for sharing your feedback, and we’re glad to hear you had a great experience with the driver.
Regarding the double payment, we couldn’t locate any record of duplicate charges under your email address. To help us investigate this further and ensure it’s handled by the correct team, please contact our support via the official Help Center https://12go.asia/en/support

Volodymyr, 12Go Team

Review of US Global Mail

Rated 5 out of 5 stars

I am thankful for US Global Mail

I continue to receive prompt and professional service from US Global Mail and am thankful this company exists! The staff is courteous and quick in response and action. I highly recommend US Global Mail for those living abroad or in transit.

March 14, 2020
Unprompted review

Reply from US Global Mail

Thank you so much for your kind words; it really means a lot to us! Being able to help people abroad access their mail is a privilege for us and we are thankful for trusting us with all your mailing & packaging needs! Everyone here at US Global Mail, sends back their warm greetings. And should you ever need any assistance again in the future, we're just a call away : )