Theresa

The fact that it was so quick to get set up - the day I saw the physio at the doctors for something else. The ease of setting things up and I was to get straight on with the exercises. A phone call from the team to check I was able to set it up etc. The exercises were exactly what WBA’s needed and it great to see how I was doing with them.

From the selection of the item to completion of the order through to deliver it was a very easy process.

The ordering process was very straightforward. The communication was good and the parcel arrived well packed and very swiftly.

Parcels delivered to the place suggested.

The zoom meeting was great, well worth the chance to speak to the sales team. We could see the product, discuss it with a very knowledgeable representative and see how it would fit in our unit. We could ask all the questions that we needed with a person not via a chatbox! We were able to discuss the size of unit that we needed rather than just guessing what to choose.
This made us more confident to buy as it was like being in a showroom rather than just a website.

Followed instructions and parcel arrived on time.

Polite driver and arrived in the time set.

Arrived on time and the driver was helpful and polite.

The products purchased were for a house warming gift which was much appreciated.

The parcel was left on my porch. It would have been good to have rung the bell as well.

Quick ordering, swift delivery

The ordering process was easy. The items are clearly described so you are sure of the uses of the item.

It was delivered within the time and without any problem.

The deliver was at the suggested time and item was in good condition.

Ordering was easy. I was informed when the order was on the way and it arrived well packed.