We liked the variety of goods and in particular the supplements are something we are looking for . What we did not like was the very high cost of shipping to Australia. The DHL offers a very good service but it is overpriced and I would like a cheaper option.
October 17, 2025
Unprompted review
Reply from Ubuy Australia
Dear Victor
Thank you for taking the time to leave a 3-star review. We truly appreciate all feedback, as it helps us improve.
We are delighted to hear that you are enjoying the wide variety of goods available, especially our selection of supplements. It's great to know we are helping you find the products you're looking for.
At the same time, we sincerely apologize that the cost of shipping to Australia was higher than you expected. We partner with premium carriers like DHL to ensure that your orders are delivered safely and within the promised timeframe, which includes features like thorough tracking and faster transit times . We understand that this level of service comes at a cost, and we are constantly exploring ways to work with our logistics partners to provide the best possible value.
Your comment about wanting a cheaper shipping option has been noted and will be shared with our logistics team. Customer input like yours is vital as we continue our negotiations and partnerships to enhance our service offerings.
We hope to have the opportunity to serve you again and provide you with an even better experience.
The software works well and the fast delivery was terrific. The occasional special sales also makes a big difference. One drawback is no spell checker in the software, but that's a minor issues.
June 1, 2025
Unprompted review
Reply from PhotobookShop
Thank you Victor for your lovely review and feedback. We really appreciate your support!
The best way to use this for Photobooks is to download the editor to your PC, but the application has some stability issues especially when dragging photos to place them in a page. The application has tendency to crash if you move too fast. The only other nice to have is a text spellchecker. I tend to write a few lines for each photo and I am a terrible speller so having to manually check every word is tedious. Otherwise the ease of adding photos and then publishing them to get printed went without a hitch. Good quality with vibrant color reproduction.
May 11, 2025
Unprompted review
Reply from PhotobookShop
Thank you Victor for your lovely review and support. We really appreciate it!
Despite an initial hickup with not enough information about the TPLINK BYO modem I was planning to use from TPG, they came to the party with a reconditioned modem at half price which works good so far. Note if you have a modem from TPG, iinet or Internode , they use a locked tplink Archer VR1600v modem and it will NOT work for voice with Tangerine, only internet is supported. This modem is locked by the ISP so cannot be upgraded. Tangerine should make this better known on thier documentation.