I didn't give 5 stars because the product came with a little part damaged. In the front drawer, so I will be looking at that now :( and the delivery guys didn't deliver at my door because he said he was in hurry and couldn't go down a few steps. Btw, I paid for room delivery.
November 19, 2024
Reply from Vente-unique.nl
Dear Douglas,
Thank you for your feedback. We sincerely apologize for the issues you experienced with your product and the delivery service. We have tried to reach you by phone to assist you, as we have not received any messages from you regarding these problems.
Please contact us via phone, chat, or WhatsApp, and we will be happy to help you resolve this matter as quickly as possible. In the meantime, we have already reached out to the carrier and are waiting for you to provide us with the reference for the damaged part so we can offer you solutions.
Thank you for your understanding, and we look forward to hearing from you soon.
The guys were very friendly, very careful with my belongings, and very smart with how to move the things per section in the building. I really appreciate it and will definitely recommend it to friends. Great service!
The sales man promised I would pay a fine (for breaking the contract) of €200, but that at the end I had to pay more then double of that. I won't recommend this service to my friends. It feels that this company is just interested in selling contracts, not caring for the clients. Definitely, not a good deal
My credit card was charged, but the employee that gave me the car, said that it was not going through. So I also had to pay their insurance in cash. Really not a good experience. Wouldn't use this company again...