Callum

My order still hasn't arrived after 3+ weeks and to be honest I've lost all hope in getting a response or refund.

Absolutely useless, non-existent customer service (like most cash grab companies it's just an automated reply BOT service) so no matter if you email or phone you will get nowhere but closer to death due to stress.

Avoid like the plague and if you're reading this review, please report the company IP to PayPal and Trading Standards. You can view that the company director is a 20y/o "Entrepreneur" based in Switzerland (alarm bells)

Maybe turning up in person to their London office may suffice, but probably an empty office block with WFH dossers.

First choice company for all edc items. Always a vast range of stock with some good deals. Excellent processing/delivery 🚚😊

Excellent Company & Service - each time I have ordered it has been faultless. Great stock of EDC accessory products, thanks so much for my Bugout 535BK-4 I absolutely love it!

Great company! Large option of stock for EDC folders, outdoor gear and knife/multi tool accessories.

My Spyderco was very well packaged with fast shipping.

I really like the quality and size on the RCP basket weave lanyard which will look awesome on my new daily.

I will be exclusively using Heinnie Haynes for all my knife and tool needs from here on out. 5* service, many thanks!

Callum

Great service start to finish from BOX. Ordered a new laptop due to the great deal being offered, and had updates along the way with the next day delivery service.

Can't fault them, will be looking to use again for sure!

Always stock good parts with great customer service. Always a trustworthy option when ordering bike parts with a nice customer loyalty scheme.

Great products at good prices. Large selection of parts D/B/K series and shipped fast to the UK. Will use again. Great service