I am very disappointed with this dance…
I am very disappointed with this dance shop. The sizing information on their website is misleading and unclear, which led me to order socks that were clearly baby-sized, despite my intentions. When I tried to return the unopened socks—still sealed in their original packaging—they refused to accept the return but acknowledged fault with their website’s sizing guide. This lack of responsibility is unacceptable.
Additionally, their items are significantly overpriced compared to original brands available elsewhere. Such poor customer service combined with misleading product information is concerning and should be reported to trading standards for violating consumer rights.
I would caution others to be very careful when ordering from this shop. The schools should also find an alternative reliable retailer.