geoff newby – Reviews

How come your Asda vouchers which was 850 points are now nearly doubled in 1 year to 1245 points, when does it end !!!
I used to recommend you to other dog walkers but now it is a joke as instead of getting voucher every month now you have to wait nearly 6 weeks.
You must be getting loads of data now more people have joined so you would think we would get more vouchers not the other way round!

February 6, 2024

Unprompted review

Reply from Biscuit Pet Care

Updated Feb 7, 2024

Hi Geoff,

We understand it’s frustrating, but occasionally our Biscuit rates have to change; as a free app, we’re reliant on our partnerships with retailers but are working hard to give you the best value possible and to make the Biscuit app even better for you.

Please remember we are a free application and our rates will change based on retail. As for your data please read this to fully understand how your data works. https://biscuitpetcare.com/privacy-policy/

Many thanks, Team Biscuit.

Review of E.ON Next Energy Ltd

Jan 4, 2024

Everything got sorted quick

January 4, 2024

Review of Travel FX

Sep 23, 2023

What more can I say

What more can I say, easy, quick and the best rates you can get.

September 23, 2023

Unprompted review

Review of Victorian Plumbing

Aug 16, 2023

chat box don't work nor does your agents exist

Delivery great but trying to contact you very poor, your chat box is either busy or offline and your agents do not exist.
If you are that good why get rid of your phone number!!!
No customer service at all.
states on your web site

Chat opening hours

Support Agents
Monday - Friday 8:30am - 5pm
Saturday 9am - 5.30pm
Sunday CLOSED
Bank Holidays 10am - 5pm
VictoriaBot
Monday - Sunday 24hrs
Bank Holidays 24hrs
Then why does your chat box not work at anytime and you have to go through that to get to an agent.

Rubbish Customer Service

August 16, 2023

Unprompted review

Reply from Victorian Plumbing

Updated Aug 17, 2023

Thank you for coming back to Trustpilot.
We have contacted you for more information
regarding your enquiry.
Regards
Beverly

Review of Pets at Home

Updated Jul 3, 2023

Terrible customer service

Terrible customer service, cannot contact them on their phone number which tells you to use web chat then shuts off, the web chat does not work, agents offline. Why have a web chat that does not work this is on a Friday morning around 10.30 am, when does it work!!!!!
Dont bother with them.
Cannot wait for someone to answer this just so they can say "contact our customer service" what a joke if you are that good publish your phone number!!!!!!!!! as your contacting customer service DOES NOT EXIST.

Your answer is to contact customer service "I HAVE BEEN TRYING TO CONTACT YOU" your link just takes me to the orginal dropdown page which does not have the dropdown I need. Just give me a phone number so I can talk to a human being or you ring me 07813060832.

June 30, 2023

Unprompted review

Reply from Pets at Home

Jul 3, 2023

Hello there Geoff,

Thank you for leaving us a review. I sincerely apologise for how let down you’ve been. I have of course flagged your comments with the relevant teams and this will be addressed on an internal level.

We have many contact points you can get to us on, such as our contact us form as well as twitter and Facebook which you can find here: https://www.petsathome.com/shop/en/pets/homeofhelp?cm_mmc=globalfooter-_-TitleLink-_-Help-_-May_20

Kind Regards,
Ellie

Review of YuMOVE

Feb 9, 2023