United Kingdom
Review of Springbridge Direct
Arrived at a good time and helpful and pleasant delivery person completed off-loading competently
Reply from Springbridge Direct
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!
Review of PureGym UK
Very simple and straightforward process to complete
Reply from PureGym UK
Hi Selwyn - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We hope you enjoy your new membership! Thanks, PureGym
Review of Car Planet
A fault was identified with the driver's seat not traversing completely and brake vibration. I returned the car to Carplanet after having secured a courtesy vehicle with Kleo in the Aftersales team. Initially, the communication responses were not up to expectation and the courtesy car quality was a compromise but as the repair leadtime was only 1 week, I conceded.
The car was finally completed in the timeframe expected, the communication in the interim was faultless and as far as the quality of work is concerned there appears to be no issue, so I am very pleased. The rating of 4 out of 5 is due to the initial experience and the standard of courtesy car.
My aftersales coordinator was very courteous and apologetic for the failings but very attentive to customer satisfaction.
Reply from Car Planet
Dear SELWYN WEEKES,
Thank you for your feedback. We're glad the repairs were completed on time and that you're happy with the quality of the work. We appreciate your comments about the initial communication and the courtesy car, and we’ll work on improving these areas moving forward.
We’re also pleased to hear that Kleo provided good support throughout the process. Thanks again for sharing your experience, and we hope to serve you better next time!
Best regards,
Car Planet
Review of Compass Twenty Ltd
The few experiences with Compass so far have proved to be beyond satisfactory. The competence and expediency at which issues were addressed and diagnosed were faultless.
In addition to the impressive mechanical service is now the feature of Amex acceptance as a route to payment option.
Review of ADT UK&I
Chevron Rose attended our property on Wednesday 6th March to install the new alarm system, upgrading us to wireless modern equipment. The work was carried out efficiently and professionally by a very courteous young man. All dust and debris was cleaned up and redundant materials removed.
Reply from ADT UK&I
Thank you so much for your feedback. Its always great to read when our customers are happy with the works which have been completed. Should you ever require any assistance, please don't hesitate to call our customer support centre on 0344 800 1999. Kind regards Alex
Review of Myprotein
Please with the product range offered and the ease of ordering but i attempted to use a voucher card to part pay and the system did not permit this to be done and took 24 hours to notify of this.
If I use the £20 voucher I have to pay delivery charge and cannot part payment, only option is to spend the voucher elsewhere.
Review of Fitness Superstore
delivery of goods in promised window and parts in good order and condition but delivery tracking information failed to work.
