DW

Dale Wright

United States

Reviews

Review of Insacoa

Review of LeafFilter Gutter Protection


Rated 1 out of 5 stars

Horrible customer service

I had Leaf Filter installed in January. The installation was quick and painless. However, when I began to clean flower bed around the house I found multiple spacers from the old gutter nails on the ground. Recently I noticed water flowing over the edge of the gutter in 2 locations. I discussed the issue with a representative from Leaf Filter and scheduled an appointment to remedy the problem. 5 days have passed since the appointment and no one has contacted me. I have made 4 calls to the service department with a long wait on hold. They give an option to leave a voice mail and receive a call back. No one bothers to call back. Today I called the main office number only to be put into the service call que.

July 6, 2020
Unprompted review

Reply from LeafFilter Gutter Protection

I am so sorry to hear about your experience. We would like to help resolve this, please give our service team a call at 800-749-4566.

Review of LeafFilter Gutter Protection


Rated 5 out of 5 stars

Lots of leaves and spring pollen …

We live in a place that has 80 foot oak, ash and hickory trees. I need to solve our gutter filling issue. I tried many different big box solutions (I shop there often so I am not down on big box stores) but nothing completely worked. I have heard of Leaf Filter for many years and finally decided I should not be going on the roof of a two story house as often as I had to. (Age has something to do with that.) I went to the website, filled out the basic information, and got a call back with in minutes. I couldn't take the call and got a second call withing a few days. I scheduled our estimate within a week and once we decided to purchase, the crew was on site the next week to install. They were professional, cleaned up thoroughly and were done in less than half a day. First rain and all seems good so far. Now we wait for spring pollen that used to clog my gutters and next fall for the mountain of leaves we contend with.

January 25, 2020
Unprompted review

Reply from LeafFilter Gutter Protection

Great to hear! Thanks for your feedback!