Poor service
I had placed an order for a cake with specific arrangements for Saturday delivery, including additional payment to secure the date. Unfortunately, the cake was not delivered as promised. Despite my repeated efforts—numerous phone calls and several emails—I have yet to receive either my order or a refund.
This has been especially frustrating given that this is now the second occasion the company has failed to fulfil a delivery, leading to considerable disappointment and inconvenience. The service I have received has fallen far short of expectations
July 15, 2025
Unprompted review