Atousa Memarpouri

Absolutely terrible customer service and packing services.
Package arrived with item missing and detergent leaked.
After contacting them, instead of rectifying just refunded me and told me to order the item again, meaning im paying £4 delivery for their picking error.
I was given 30p off to make up for it!? Shockingly appalling. Five emails in and no resolution or contact number.

As they no longer offer customer service on the phone I can honestly say I have chased an issue up by various means 20 times. Any time they reply they ask for ridiculous details, already included in my correspondence. £30 out of pocket, with no order to show for it. Just a higher blood pressure. I can't believe the disgustingly poor customer service. Shocking.