ST

Stephen

United Kingdom

Reviews

Review of Just Kampers

Rated 1 out of 5 stars

Most of my items turned up quickly but…

Most of my items turned up quickly but 1 item was on back order with an estimated delivery of Friday 19th, it has still not arrived on the 25th and the website now states 7-14 days.
I wouldn't mind waiting but I haven't even been contacted and advised that this item would be delayed beyond the 19th.

February 25, 2021

Reply from Just Kampers

Hi Stephen,

Thank you for your review.

I am sorry that one of your items was out of stock when you placed your order. I have checked this and can see has still not come into us from the supplier. Unfortunately sometimes the expected dates from the supplier can change and this is out of our control. You have not yet been charged for this item, we will settle payment when the item is shipped. If you need to cancel this in the meantime please let us know.

Kind regards,
Lorah
JK Customer Service

Review of Designer Carpet

Rated 5 out of 5 stars

Efficient service with prompt delivery…

Efficient service with prompt delivery and excellent quality underlay.

February 4, 2021

Reply from Designer Carpet

Thank you for your review, Stephen. The entire team at Designer Carpet really appreciate it.

Many thanks,

Joshua

Review of A1 Sporting Memorabilia

Rated 3 out of 5 stars

Poor presentation.

The product arrived promptly as promised and was packaged well however the picture I had ordered was poorly placed in the frame, the metal clips had been forced inwards as the wooden background had been forced on top which meant I had to dismantle and put back together.
I expect for the price you pay for a frame that the product should come complete and not require assembly and correction.

January 17, 2020
Unprompted review

Reply from A1 Sporting Memorabilia

Hi Stephen,

Thank you for your feedback.

We are sorry the item arrived in this condition, the parcel must have been damaged in transit as they do not leave us like this. We would have happily accepted the item back and re-framed/refunded it for you.

Apologies for any inconvenience caused.

Thanks,

A1 Sporting Memorabilia Support