GH

Greg Hains

Australia

Reviews

Review of Updoc

Rated 1 out of 5 stars

Very disappointed

I connected to this service, got a doctor very quickly who provided me with a script. So far, so good.
I took the script to my chemist who advised that the script could not be fulfilled as it was a special class of script and not really available in Australia.
I have sent close to 10 messages to UpDoc via the advertised contact address, including responding to the emails they sent me (same address) but no return contact. There is no phone number to contact head office.
I am seeking a refund as the script is useless to me.

October 10, 2025
Unprompted review

Review of Ramp Champ

Rated 5 out of 5 stars

Great company

I was given good advice, the service was great, the price pretty competitive, and the delivery was fast.

May 1, 2023
Unprompted review

Reply from Ramp Champ

Hi Greg,

Thank you for this fantastic review! Our team is happy to hear you found a perfect solution for your ramp needs :) Hearing that you had been given a good advise and satisfied with our service are the best things we could hope for! Your recommendation means a lot to us. Hope to see you again soon!

Review of Umart Online

Rated 5 out of 5 stars

Great support as well as great pricing.

I had a small problem with my order on the website (purely technical) and I contacted Umart management to rectify it. They responded quickly, and then went above and beyond out to resolve the problem for me. Between the great value products and support I received - uMart have won my long term business.

August 31, 2021
Unprompted review

Review of TeamViewer

Rated 3 out of 5 stars

Teamviewer is great, but back end admin needs work.

Teamviewer is a brilliant product - no question there. Tech support is also very, very good. My only problem with them is sales, admin, accounts where I may get a response (emails disappear) and many come back in German. My feedback is that the accounts team needs a presence in Australia and be contactable.

August 18, 2021
Unprompted review

Reply from TeamViewer

Hello Greg,
Thank you for your review. 🙌
The best way to sort accounting issues is to submit a ticket: https://support.teamviewer.com/en/support/tickets/new
If this information has helped you, we would be very happy to read your re-evaluation of TeamViewer on this portal. 🙏
Best,
Jean/TeamViewer

Review of Square Australia

Rated 5 out of 5 stars

Excellent technical support

Technical support provided is as good as the products themselves - hats off to the whole team.

August 13, 2021
Unprompted review

Reply from Square Australia

Hey Greg, thanks for the feedback, glad we could help!

Review of HelloFresh Australia

Rated 4 out of 5 stars

The recipes etc are great

The recipes etc are great! But I must say that the last few weeks of orders have had wilted greens, and some of the produce was less than optimal. Prior to that, it was perfect. Ive given feedback about this before - no response.

January 17, 2020
Unprompted review

Reply from HelloFresh Australia

Hi Greg,

Thanks for getting in touch about this! 💚

We're over the moon to hear that you've been loving out recipes - it's not so fab that your ingredients have had a few quality issues lately. We're so sorry about this!

It's super strange you haven't heard from us - our wait times for all live contact channels are less than a few minutes and all email get answered within an hour or two at most. Perhaps you went through the feedback section for suggestions on improving our website?

If ever quality issues arise, we always conduct thorough reporting to get to the bottom of it and ensure that the issues don't recur. Our customers shouldn't be inconvenienced for an error on our end so we would love the chance to make it up to you!

You can reach us 24/7 via:

📞 Phone - (02) 8188 8722
✉️ Email - hello@hellofresh.com.au
💻 Live chat - hellofresh.com.au
💬 Facebook DM - http://fb.com/msg/hellofreshau

We're available 24/7 but if you have any trouble getting in touch, let us know!

- Gemma