Terrible Quality
Purchased 4 shirts, all bobbling and shedding fabric within 3 months.
Customer service have insisted that this is not a quality issue - their resolution is for me to buy a pilling comb and be more careful with what I wear the shirts with.
Given I wear the shirts with a Hawes & Curtis suit the latter advice is particularly confusing.
Safe yourself the hassle go to TM Lewin or Charles Tyrwhitt.
Reply from Hawes & Curtis
Hi Tom
Thank you for your review.
We deeply apologize for any inconvenience caused. We understand your frustration regarding the issue with Hawes and Curtis. While we strive to uphold our policies, we also aim to provide exceptional customer service.
While we strive to uphold our policies, we also value customer feedback and are continuously working to improve our processes. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention.
We hope to have the opportunity to serve you better in the future and regain your trust. Thank you for your understanding and for taking the time to share your feedback with us.
H&C CS