KM

Karol Morris

United Kingdom

Reviews

Review of Vodafone UK


Rated 1 out of 5 stars

Possible hacking by VODAFONE EMPLOYEE.

Possible hacking by VODAFONE EMPLOYEE.

WOULD AVOID DOMINIC AND THIS STORE ALL TOGETHER.

October 17, 2025
Unprompted review

Reply from Vodafone UK

We appreciate you bringing this to our attention, please come chat to my team on Facebook right away so that we can take further details at http://vodafone.uk/2Fpnah2

Vodafone Social Media Team

Review of Riviera Insurance


Rated 1 out of 5 stars

Taxi insurance only

Only interested in Taxi insurance.

October 10, 2025
Unprompted review

Reply from Riviera Insurance

Good Morning,

We pride ourselves on offering excellent customer service so to learn you are dissatisfied following our most recent communication is disappointing.

As I understand it you were on the phone to our Household Specialist but were unable to take the time to provide us with the information necessary to enable us to provide you with an accurate and suitable quotation to meet your needs.

Should you be able to find the time please feel free to give us a call.

Kind Regards

Review of Hoopers


Rated 5 out of 5 stars

TOTALLY ALL ROUND AMAZING!


TOTALLY ALL ROUND AMAZING!

Classy Christmas Decorations

Clarins, Chanel, Estee Lauder and BURBERRY GIFT Sets.

Natural Oil Soaps.

Terrific Trainers and Tennis Accessories.

What more could you ask! All sorted.

GAME, SET AND MATCH.

October 7, 2025
Unprompted review

Review of Deichmann Deutschland


Rated 5 out of 5 stars

TORQUAY UP TO DATE COMFORT

To the Young Gentleman at The Torquay branch.

Thank you for your Late Afternoon service!

I was stunned to be provided with an Actual Shoe Horn! These Skechers are so comfortable. I am sure Skechers will increase the range.

September 30, 2025
Unprompted review

Review of Nationwide


Rated 5 out of 5 stars

HOW TO MAKE A FORMAL COMPLAINT!

HEAD ALL TRUST PILOT REVIEWS WITH THE WORDS :

FORMAL COMPLAINT, ACCESS DENIAL, DATA BREACH NEGLIGENCE .( OR WHATEVER YOUR LEGIT COMPLAINT IS ABOUT.

THEN LIST WHERE YOU WERE. ASK FOR MONEY, LIST THE REFERRAL WITH NAMES:- A REFUND, OR WHAT EVER ACTION WAS REFUSED:-

Nationwide Building Society
Union Street
Torquay
Devon

(EDWARD AND KELLY)

THEN NAME STAFF (PREVENTING YOU? FLIRTING WITH YOU? ( EDWARD) AND KELLY. FROM ACCESSING YOUR OWN MONEY? FUNDS?.

September 1, 2025
Unprompted review

Review of EE


Rated 1 out of 5 stars

NO WORRIES!


Torquay data protection

August 28, 2025
Unprompted review

Reply from EE

Hi Karol,

Thanks for taking time to stop by and leave a review.

We certainly ensure our customers' details and information is protected and it's disappointing to read you've not had the best experience regarding this. It would be great to help turn things around and discuss what's happened further.

Please give us a call on 150 from an EE mobile, or 07953 966 150 from any other phone and you'll be able to speak with one of our guides for help.

For other ways to contact us, please visit our website: https://ee.co.uk/contact-ee

Thanks – Georgia

Review of i move estate agents

Review of FirstPort


Rated 1 out of 5 stars

Deliberately Spiteful Company.

I would like to ask Sarah why she smirked and laughed, when I mentioned Innovus.

FORMAL COMPLAINT continued.

Date of complaint - last time I saw you, when Maintenance Man had to fetch me from the Basement, or was it?




August 15, 2025
Unprompted review

Reply from FirstPort

Good morning Karol, so I can assist further with your formal complaint please respond to my information request. Thank you, Hannah

Review of Tesco


Rated 5 out of 5 stars

MAN WITH THE SERENE VOICE!



Tescos Opposite the Libary, Torquay, Devon.

The matter has now been resolved completely!

The music has completely changed!

I even Trolley, instead of Basket shopped there myself recently!

Give it another try!






July 29, 2025
Unprompted review

Review of Tesco


Rated 1 out of 5 stars

RASCISM BY STAFF

LYMINGTON ROAD TORQUAY EXPRESS

Today I witnessed the most disgraceful piece of racism since I moved to the Torbay area, several years ago.

A very polite, calm and reasonable young man requested a refund. He was refused twice by two different members of staff (both men), who spoke to him very patronisingly. He politely continued to ask for a refund. A third member of staff was contacted and agreed the refund, much to the first two members of staff obvious irritation

Why the change of heart? RASCISM!

The young man was SEEN by the first two members of staff. The third member of staff DID NOT SEE him, because he was spoken too by ear piece microphone. Why should being SEEN OR NOT SEEN make a difference? It should not.

The young, handsome, patient, calm and dignified gentleman was also BLACK WITH DREADLOCKS.

Two members of staff SEE HIM and REFUSE refund.
One DOES NOT SEE HIM and AGREES refund. Coincidence? I think not.

ABSOLUTELY DISGRACEFUL RASCISM

June 26, 2025
Unprompted review

Review of Trustpilot

Review of TalkTalk


Rated 1 out of 5 stars

I have been blackmailed by…

I have been blackmailed by disconnection to pay fees not due and penalties incorrectly added to my account.

I spoke to Sanskruti who gave me the account details for payment as follows:-

Account number 61299565
sort code 40 02 50

On Line it says :-

Account number71815105
sort code 40 05 30

Which is it?

I am completely unable to access any form of communication from home even my gp and medical records. I am being prevented from attending medical appointments as cannot access site to find gp info and cannot ring gp because of disconnection. DISGRACEFUL

June 25, 2025
Unprompted review

Reply from TalkTalk

Hi There,
I confirm this is a method of payment we have, and apologise for the inconvenience it's caused:

If you're paying by bank transfer please enter your TalkTalk account number as the payment reference. You can find this in My Account and your latest bill.

Use the following bank details:

Account name - TalkTalk

Account number - 61299565

Sort code - 40-02-50
Bank transfers can take up to 7 working days to show on your account.

I can reach out to discuss this today:
Ivor - Talk Talk

Review of Yorkshire Building Society


Rated 1 out of 5 stars

Still waiting for a reply to message of…

Still waiting for a reply to message of 17th July. It is now 29th July,

July 29, 2024
Unprompted review

Reply from Yorkshire Building Society

Hello Karol,

Thank you for your message and feedback.

I am very sorry to hear you are still waiting for a reply after all this time, but the original message should have been responded to by now if it was received. Could you please resubmit it, or call us on 0345 1 200 100 - we are open between 9am and 5pm (9am and 1pm on Saturday).

We will look forward to hearing from you.

Kind regards.

Review of Mercer


Rated 1 out of 5 stars

Appaling service

I have been trying for mo th to get details sent to me by post.

I would like detail of amount of avc when paid out and if there is a reference no. Related to ivc.

I have re eived an e mail I cannot access and this is why I would like details by post.

No on e mail is 29351959.

Totally useless company.

August 2, 2023
Unprompted review

Review of Legal & General


Rated 1 out of 5 stars

No response…

Have twice requested avc details none received

July 10, 2023
Unprompted review

Reply from Legal & General

Hi Karol, I am sorry to learn that you've not received the details that you've requested. Could you email me further information to social@landg.com and I will look into this for you? Many thanks, Hayley

Review of Shell Energy for Home Customers


Rated 1 out of 5 stars

Have been trying since last sept to…

Have been trying since last sept to sort problem. Every month sent wrong bill keep getting asked for same info. Useleas. Same people contact you to help same info given. Nothing ever gets done

September 27, 2022
Unprompted review

Reply from Shell Energy for Home Customers

Hi there, sorry to hear about this. We'd be really keen to look into this for you and do our best to help. You can reach us for our quickest response time via our social pages. Please send us a direct message on either Facebook, Twitter or Instagram. We're available between 8am and 8pm Monday to Friday, and 9am - 4pm on Saturdays. Thanks. - Duz

Review of Shellenergy


Rated 1 out of 5 stars

Useless keep asking for four months…

Useless keep asking for four months agreed credit to be credited to ac. 3 months for customer retention. Another months offered me for bad service. All they do on here is refer you to customer service who have been contacted me every month for 3 months to sort this out. Nothing has been sorted and they keep referring you back to people who are lovely to talk to but nothing gets done. Ac 4871186

December 12, 2022
Unprompted review

Review of Shell Energy for Home Customers


Rated 1 out of 5 stars

I have received another bill

I have received another bill. Oct nov and dec were agreed as free as part of a customer retention scheme and han fir free for bad service. My next payment should be in feb. Ac4871186 complaint 16083625 and 16420462. This was supposed to have been sorted by Liam on facebook. I have spent hours over 3 months trying to sort this

December 12, 2022
Unprompted review

Reply from Shell Energy for Home Customers

Good afternoon, Karol. Thank you for letting us know about your broadband bill! We always strive to offer exceptional service so I'm disappointed this hasn’t been your experience.

I'm happy to confirm I've now asked a member of the Broadband team to contact you as soon as possible to resolve this with you. - Sara

Review of Shellenergy


Rated 1 out of 5 stars

Useless companytered complaint number 16083625 but…

I entered complaint number 16083625 but was given another one of 16420462. Still waiting after nearly 3 months for agreed credit to be put on ac for oct nov and dec. Told to contact on facebook Twitter and instagram. Do not do last two have completed on li e complaints firm, emailed and telephoned. Assured yesterday by edna no more debt calls received o e today although my account is in credit. Some useless person offered refund
I do not want refund 56.97 should be credited to ac . Useless. I have spent hours on this. Will never renew again

November 29, 2022
Unprompted review

Review of Shell Energy for Home Customers


Rated 1 out of 5 stars

Useless I have been trying for two mo…

Useless I have been trying for two mo ths to get credit on my account. I was told I would receive three months free. Despite numerous e mails telephone calls and reassurances from staff. I am now re ei long threatening e mails regarding my credit rating g although they owe me money.

Still co.pketely useless asking g me to contact you. Have no.erous times. 3 mo ths credit needs to be credited for oct nov and dec. Have rung e mailed and filled in on line complaints t.

November 28, 2022
Unprompted review

Reply from Shell Energy for Home Customers

We're so sorry to hear this. If there is a credit on your account we'd be happy to look into getting a refund raised accordingly for you. You can reach us for our quickest response on one of our social pages. Please send us a direct message on either Facebook, Twitter or Instagram. Thanks. - Duz