Sabine Bensley

United Kingdom

Reviews

Review of Yodel by InPost

Rated 1 out of 5 stars

I have what 3 words AND a picture of my…

I have what 3 words AND a picture of my house and you still put parcels in my neighbours post box. What is the point of it all

May 16, 2025

Reply from Yodel by InPost

HI Sabine,
We’re really sorry to hear that your parcel was delivered to the wrong address, even though you provided precise location details through What3Words and a photo of your house. That’s incredibly frustrating, and we completely understand your disappointment. Please accept our sincere apologies for the inconvenience and confusion this has caused.Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements.I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review?Thank you,
Yodel Team

Review of Trent Bridge Surveyors

Review of Algarve Vacation

Rated 5 out of 5 stars

We stayed at Villa Laura in Albufeira…

We stayed at Villa Laura in Albufeira and wow what a lovely place and the customer service from Algarve vacations has been second to none, special mention to Olivia who is just on the ball! She has been absolutely fabulous from start to finish, would 100% book with these again

September 19, 2024
Unprompted review

Reply from Algarve Vacation

Dear Mrs. Sabine Bensley,

Thank you so much for taking the time to share your wonderful feedback!

We are so happy to hear that you enjoyed your stay at Villa Laura and that our customer service, especially from Olivia, made your experience even better.

We always strive to ensure everything runs smoothly from start to finish, and it's fantastic to know you would book with us again.

Thank you for staying with us and we look forward to welcoming you back on your next trip!

Warm regards,
Algarve Vacation Customer Care

Review of SilverSprint

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

I feel annoyed even given them one star. I echo what the user below has written. Took a day off work to sit and wait all day for nothing to turn up. When you call them it’s just an answering machine, absolutely no way of contacting them, just stuck in limbo. There was no courtesy call to say running late or that they weren’t coming. It’s funny how everywhere you look there is no way of finding reviews for them! No Facebook page and twitter is old?! Just avoid this company if you can, especially if you’re a Facebook or eBay business, they could lose you business for sure. I ended up getting a refund from eBay for my item because I had literally had enough. They couldn’t even give me an updated delivery date when they’d missed it twice!

December 18, 2019
Unprompted review