United Kingdom
Review of Springbridge Direct
Very pleased with whole experience with Springbridge, soil good quality, prompt service, the delivery lady couldn't have been more professional thoughtful. Would definitely use again
Reply from Springbridge Direct
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!
Review of Yodel by InPost
I was in at time of delivery, no knock or ring at the door, no note through the letter box, I had to look at my security camera to see it was handed to a neighbour
Reply from Yodel by InPost
Hi Karen,
I'm really sorry to hear about your delivery experience — it’s frustrating when you're home and no attempt is made to knock, ring the bell, or even leave a note. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure more reliable and respectful deliveries in the future. Your feedback is invaluable in helping us make these improvements.I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact and tracking number, along with a link to the review?Thank you,
The Yodel Team
Review of Terrys
Prompt delivery, throw was a Christmas present, beautiful quality, very happy Mum!
Reply from Terrys
We're thrilled to hear you were happy with the prompt delivery and the quality of the throw. It sounds like a perfect Christmas gift! We appreciate your kind words and hope your Mum enjoys it for many years to come.
Kind regards, Terrys
Review of Kalsi Cords
Fast delivery and good price. The Laces are very good quality and the colour matches my trainers perfectly. I will be using Kalsi again
Reply from Kalsi Cords
Perfect! Thank you for your order and taking the time to leave us a 5* review. We are pleased to hear you are happy with everything and would be great to do business again :-)
Review of Yogamatters
Reply from Yogamatters
Hi Karen,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
Review of Simba Sleep
I am experiencing a lot of pain from lower back, coccyx and sacrum to the point I'm unable to sit down without pain, sleeping is very sporadic. I decided I needed to firm up my sagging mattress and looked at a lot of reviews. I decided on the hybrid simba. So far I'm really pleased, it's like having a whole new mattress. Firm enough to feel very supportive but enough give so you don't feel like you're lying on brick. I'm now off the bedroom floor and sleeping much better. Thank you Simba
Review of LloydsPharmacy
Ordered online, it did not turn up so I rang the collection store who told me to ring Lloyd's customer services who then rang the store. Item had not been ordered so I got my money back. I have ordered before with no problem but probably would not risk it again
Reply from LloydsPharmacy
Hi Karen
I’m sorry for the experience you’ve had with your online order and for any disappointment this has caused. I can see that you have since spoken to our online team who, as you've said, processed a refund for your order.
I apologise for any inconvenience caused and hope you have a better experience in future.
Niall
LloydsPharmacy Customer Care Team
Review of FatFace
Fatface is one of my go to brands, great quality good ethics and love the styling. I would have given 5/5 but the courier they choose to use is Hermes. Need I say anymore?
Reply from FatFace
Hi Karen
Thank you for taking the time to leave this lovely review about Fatface, I will certainly pass on your comments about the courier service to the relevant department.
Have a lovely day DW
Review of LloydsPharmacy
Review of nkuku
Always find wonderful, different gifts from Nkuku. Very well made and ethically sourced. I bought my sister a beautiful iron planter and my neice a brass jewellery holder. Very happy with both and I'll really try to hand them over at Christmas!
Review of Bower Collective
Prompt delivery, great product smells gorgeous and came with an envelope to return empty pouch for recycling. Would thoroughly recommend
Reply from Bower Collective
Thank you Karen 😊 We are so glad to hear that you are happy with our service!
Review of nkuku
I've bought a lot from Nkuku. I love the ethics of the company and always find something I love. I've also purchased for gifts and they're always very happy. The quality is extremely good and the ranges are very different from what you get on the high street. I would thoroughly recommend. Ps. The hanging planters are gorgeous, all my family have them now!
Review of learndirect Limited
The sight says help is available 24/7.
I have not once been able to get hold of ANYONE for support. I have left numerous messages and rang and rang. I have emailed with my questions and have not had any help. 2 weeks in I'm tearing my hair out. Sometimes the tutorial is running fine, the next it will completely freeze, the next totally run off without you. My signal is fine! If you might need help whilst learning, I really would not choose this course.
Reply from learndirect Limited
Hi Karen, thanks for your feedback.
I have since been in touch with you regarding this and will be looking into your concerns as discussed.
David - learndirect
Review of SBE Cordon Group UK
Speaker had broken on my phone. Called the repair people, they sent me a bag which arrived quickly. All I had to do was back up my data and send it off. It was back working perfectly a few days later. Great job👍
Review of Collect+
Easy to find, close to home, far better than missing deliveries to home
