FE

Ferdie

Netherlands

Reviews

Review of www.hermesworld.com


Rated 1 out of 5 stars

Are your staff stealing your customer parcel???

I made the order tracking 3399701651260271 and 3351101651259877 both order showing "at the national sorting hub, both orders were sent by the company pretty little things. Its seem there is a big problem of maybe stealing customer order with this company as its very strange both order went missing. Are your staff stealing your customer parcel??? Please avoid this courier if you want to receive your parcel.

January 13, 2020
Unprompted review

Review of Prettylittlethings


Rated 1 out of 5 stars

Terrible customer service and delivery, never received the item orderd

I made the order 119-3331587-4035843 before Christmas to get my dress for the events, that order seems to went lost, I kept sending email to know what is going with that order and been told to wait despite the courier company told the order is lost, after putting a review on here PLT offers a replacement order 119-3084269-5036461 but that one too I haven't received and when I emailed the company to know what is going on with that item, I received no response as I paid the items by Paypal and I got 45 days to claim I contact PayPal so I don't lose my money, Paypal contacted the company but we both didn't receive a response from them. I am very disappointed by this experience, the customer service and delivery of the company are really bad.

January 13, 2020
Unprompted review