Carol

Absolute garbage. Bought a Philips toothbrush that needed to be replaced at just over a year old due to wobbly/noisy unit. The replacement has now failed just 11 months later with exactly the same fault. As it is now deemed out of warranty, based on the purchase of my initial unit, Philips wont replace it. They clearly consider it acceptable to hide behind the terms of conditions of their warranty which they base on the original purchase date, not the replacement date, and clearly dont see that there is an issue that the replacement unit has failed just 11 months later. They claim that the products are well tested and there is no known fault. Online forums suggest otherwise! And to add insult to injury would like to know if I’d like a one time goodwill gesture of 40% off, to buy another one of their toothbrushes. Yeah right. Not on your life. When brands dont listen only one thing to do - vote with your feet

Very welcoming, friendly and helpful staff. The gent helping on boots was v knowledgeable and helped match me to the best boots for me - and the lady on the downstairs till was very friendly Great to still have shops like this on our high street and they have a great range for the size of the shop

Good communications - both electronically to advise of apts etc and from the engineer. Kept informed of what was happening. Responded and fixed quickly Cant fault anything Very happy

Brilliant. Absolutely delighted with my racket. Well packed and arrived the next day in perfect condition. free padded racket cover was a nice touch. Website easy to use and very competitive pricing. Will be my first port of call for any future tennis stuff

On time delivery. Courteous driver

Great revision tool which ive used on the free trial and am now signing up to use it on a monthly basis to prepare for my progress exams and then for the A level mocks. Used it for maths biology and chemistry and found it fun to use and has made revising much better all round for me. I’d recommend it if you find it difficult to plan your revision

Brilliant way to book parking. So convenient to location and great value

Fabulous customer service. Faultless in their approach to customers and really go out of their way. Even though everything was online really feel like you’re dealing with ‘real humans’ who really care about what they do. Fantastic

Well made chair. Not flimsy. Present for my dad. He’s 6ft so perfect as big/high back chair with good padding. Struggles with his back but v comfy for him as good support. He’s v happy sat in it with a beer!

Ross has provided me a friendly and efficient service for a number of years now. He’s always been flexible and responsive and I am both happy with the level/breadth of expertise and feel completely confident in the services provided. Clearly asking someone to provide guidance and advice in relation to your finances involves a great deal of trust and I feel very secure with Brighter. If you’re looking for a local, friendly, professional service to help with your investments/pensions, based on my experience, Brighter Financial Services is a great choice.