Absolute garbage. Bought a Philips toothbrush that needed to be replaced at just over a year old due to wobbly/noisy unit. The replacement has now failed just 11 months later with exactly the same fault. As it is now deemed out of warranty, based on the purchase of my initial unit, Philips wont replace it. They clearly consider it acceptable to hide behind the terms of conditions of their warranty which they base on the original purchase date, not the replacement date, and clearly dont see that there is an issue that the replacement unit has failed just 11 months later. They claim that the products are well tested and there is no known fault. Online forums suggest otherwise! And to add insult to injury would like to know if I’d like a one time goodwill gesture of 40% off, to buy another one of their toothbrushes. Yeah right. Not on your life. When brands dont listen only one thing to do - vote with your feet