Overcharged
March 26, 2023
Reply from Parking.com
We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
CU
customer
United States
Reviews
Review of Parking.com
Review of ALGO Online Retail
The content on the training is…
The content on the training is wonderful!
The reasons why I’m not giving 5 stars reviews are:
1- FB group questions are not addressed by Algo representatives. This sometimes causes more confusion because the students keep wondering.
2- support team turnaround time to respond an email sometimes is longer than 48hrs.
August 18, 2020
Unprompted review
Reply from ALGO Online Retail
Thanks for the feedback!
1- We try to keep the Facebook Group as a place where community members can voice their opinions and experiences without our intervention. To do that, admins will usually not comment on a post of 48 hours and will then comment our official input through an admin/admin account after 48 hours. We will look into a way to better balance open conversations and admin input in the group.
2- We do our best to respond to all support emails within 24-hours (and often much faster). Currently, our average response time is 8 hours and 32 minutes. 96% of emails are answered within 24 hours (48% are answered within 4 hours) but about 4% of inquires require a bit more time to respond for various reasons. We are currently working hard to increase our response speed.
Review of Lendah
Easy and professional
December 11, 2019
Unprompted review